Cannot find "Collections" under "Products"

5 0 1

Hello friends,

I just signed up a Shopify online store and uploaded a few products. I want to categorize my products, such as "tops", "pants" and "Accessories". I watched some youtube tutorials, which say that to do this, we need to go to "Products" and find "collections".
But my Shopify online store is weird. Under "products", there are only "products", "inventory", "purchase orders" and "gift cards". There is no option for "collections". Could you please kindly let me know what is wrong with my Shopify online store and how to fix this issue? Thank you very much!

Replies 2 (2)

Shopify Partner
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@Newcommer999 - this can be a temporary bug, please contact shopify support, they can provide better solution

To build shopify pages use pagefly
You are welcome to contact me - , My timezone is GMT+5:30.
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5 0 1

Hello @suyash1,


Thank you very much for your reply. I will contact Shopify support to see what they suggest.