Card drawer don't show and product variants can't be added to card

Card drawer don't show and product variants can't be added to card

Araste
New Member
4 0 0

Hello, I hope someone can help me here. I contacted the Shopifysupport and Lumintheme-Support but both cannot find any issues and the main problem is, that they cannot see any problems either... When I try to buy another product variant, then the picture won't change an I cannot add it to the card. Just the first product which is automatically shown, I can add to card. If you change the variant and go back to the first, then you cannot buy it anymore. The card drawer won't show too by this problem. I tried to delete cache and cookies, i tried with mobile datas and other VPN, but problem still remains. Sometimes it works when I stay longer on the side per Googlechrome and refresh it the 10th time. Then the side will show normal. In firefox it just shows it normal after waiting like 10 seconds. Internet Explorer won't work at all... and on any mobile device of mine (android) it won't work either. I am really in need for help. I don't know now if some customers cannot buy the products too? Does someone had this issue too before? I need urgent help. Thank you so much!!!

Replies 4 (4)
Araste
New Member
4 0 0

araste.de

Araste
New Member
4 0 0

okay i dont know what you mean, i am not a tech pro as you, but how can i fix it? 

 

Small_Task_Help
Shopify Partner
1054 45 101

Hi,

Hope this will help

- Check Product Variant Code

Code example

<select id="ProductSelect-product-template" name="id">
  {% for variant in product.variants %}
    <option value="{{ variant.id }}">{{ variant.title }}</option>
  {% endfor %}
</select>

search for this:

theme.ProductForm


- Check Cart Drawer Function
- Inspect for JavaScript Errors

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Araste
New Member
4 0 0

Hello, thanks for trying helping me, i could not find theme.productform by the codes, could it has another name? I am using the florence theme from lumintheme.