Card payments disabled on my store due to verification

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Shopify support really? You send a short notification that I need to verify my "identity" and even after doing that you keep me for DAYS waiting for your support to answer and "confirm", in the same time when my website cannot accept ANY CARD PAYMENTS?

Guys are you for real? Who will pay for the impact in our business?
Disable the payouts if you want, but not the ability to get orders.

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