Cart does not automatically update - Dawn Theme

carla_5
Excursionist
58 0 6

Hi everyone! I'm using the latest version of Dawn theme, and I notice a bug where when I add an item to cart, the cart does not get updated automatically, and I need to refresh the page to see the cart get updated. Do any of you know how I can fix this? I'm using a sliding cart drawer.

 

Cart icon doesn't show the amount of items,  I need to refresh page to see the number badge appear on the cart icon.

 

Thank you 

Replies 2 (2)

Guleria
Shopify Partner
3084 604 861

Hello @carla_5 ,

 

Bug means the theme is not working as its in the demo https://theme-dawn-demo.myshopify.com/ 

If so I strongly recommend removing the changes you did recently or try to install a fresh copy of the theme and then move your customization without breaking the cart feature.

 

Thanks

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Elias
Shopify Staff
2897 285 499

Hi, @carla_5.

 

Thank you for reaching out and posting this question.

 

We weren't able to reproduce this problem on a clean installation of the latest version of the Dawn theme. Just to confirm, did you make any customizations to your theme's cart page? 

 

As suggested by @Guleria, you can try installing a fresh copy of the Dawn theme to check whether this problem persists on both themes. If the issue is only present in the original theme, then it's likely caused by the customizations. To resolve this, we'd recommend reviewing the custom coding to make sure that it was installed properly or you can consult a theme developer to assist you with the customization. Alternatively, you can also consider rolling back to an older version of your theme prior to when the issue first emerged. 

 

If the problem persists on both themes, then it looks like we'll need to access your account in order to get a closer look at the issue. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to further assist you through live chats. Please visit the Shopify Help Center and login to your account to create a support request.

 

Elias | Social Care @ Shopify 
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