CDN 404 Errors on JS CSS IMAGES

CDN 404 Errors on JS CSS IMAGES

Nappy
New Member
5 0 0

Hi everyone,

We urgently need help with our Shopify website https://6ydolls.com/. This site is one of our core business assets, and we spend around $700 to $1000 in advertising daily.

Unfortunately, we've run into a significant issue with CDN 404 errors that has caused the site to be down for the past two to three days. This downtime has already cost us approximately $3000, and it's causing a major disruption to our operations and our customers.

We are in the middle of our core operational period, and this problem couldn't have come at a worse time. The site's unavailability is not only hurting our revenue but also damaging our customer trust and brand reputation.

Has anyone experienced a similar issue or can anyone offer guidance on how to quickly resolve this? We are desperate for any assistance or advice on what steps to take next.

Best regards,

Nappy_0-1719903886265.png

 

Nappy_0-1719903477870.png

 

Replies 8 (8)

Sonya_2025
Shopify Partner
198 26 41

Hi, @Nappy 

Can you share your store Url. So I can have a check

Please let me know if it works by giving it a Like or marking it as a solution!
Feel free to reach out. EMAIL ME  
Motivate me by  PAY ME
Sonya_2025
Shopify Partner
198 26 41

Suggest contacting shopify support asap. https://help.shopify.com/en/

Please let me know if it works by giving it a Like or marking it as a solution!
Feel free to reach out. EMAIL ME  
Motivate me by  PAY ME
Nappy
New Member
5 0 0

Thanks, I have contacted you but the issue has not been resolved.

Nappy
New Member
5 0 0

wo
Shopify Partner
123 27 23

It seems that you have added a wrong code. If you are using an app related to the privacy banner, you can delete the app first. Or if you have added code related to the privacy banner, please delete it or modify the code correctly.

Nappy
New Member
5 0 0

We changed the theme and still have this problem. It can be ruled out that it is a problem with the theme.

wo
Shopify Partner
123 27 23

Have you ever tried installing a new theme to test it?

Nappy
New Member
5 0 0

Yes we installed a new theme but same problem