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We have recently started using Shopify as a brick and mortar store. Every morning when we come in, credit card reader is not connected. This morning it took a while to connect it, and it shows as connected. However, when we do a transaction and try to use credit card, it only shows "Credit Card (Manual Entry)". Any suggestions on how to fix this?
Did you ever find the answer?
Hi @Ralphiegirl,
Thank you for reaching out. What card reader and payment gateway are you using with Shopify POS?
Victor | Social Care @ Shopify
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Hi Victor, I’m having the same problem. I was using the chipper but I thought maybe I needed to upgrade and just got the tap and chip and I still only have manual entry for credit cards
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