Checkout Button Suddenly Not Working

Solved

Checkout Button Suddenly Not Working

Florentino28
Visitor
2 0 2

Hi,

 

Our shop's checkout button on the Cart page suddenly stopped working...it used to work perfectly until yesterday and the reason is unknown. Could you help check what is the issue?

 

https://shop.raise3d.com/cart

 

Thank you in advance.

Accepted Solution (1)

goldi07
Navigator
374 41 67

This is an accepted solution.

Hello @Florentino28 try this 

 

If your checkout button stopped working, try these steps:

1. Open the cart page in a private/incognito window. If it works there, clear your browser cache and cookies.

2. Open Developer Tools (press F12) and check the Console tab for any red errors when clicking the button.

3. Think about any recent changes (like new apps or edits to your theme code) and try undoing them.

4. Switch to a default theme (like Dawn) to see if the issue is theme-related.

5. Check the cart.liquid or relevant file to make sure the checkout button code is still correct.

6. Disable any recently added or updated apps one by one and test each time.

7. If nothing works, contact Shopify Support.

 

if you need more help plz let me know 

 

Thank you 😊

Was I helpful?

Buy me a coffee


APPS BY US :

Professional Customer Accounts APP


Want to modify or custom changes or bug fix on store . Or Need help with your store? Or -Want Complete Storefront
Email me -Goldi184507@gmail.com - Skype: live:.cid.819bad8ddb52736c -Whatsapp: +919317950519
Checkout Some Free Sections Here

View solution in original post

Replies 3 (3)

goldi07
Navigator
374 41 67

This is an accepted solution.

Hello @Florentino28 try this 

 

If your checkout button stopped working, try these steps:

1. Open the cart page in a private/incognito window. If it works there, clear your browser cache and cookies.

2. Open Developer Tools (press F12) and check the Console tab for any red errors when clicking the button.

3. Think about any recent changes (like new apps or edits to your theme code) and try undoing them.

4. Switch to a default theme (like Dawn) to see if the issue is theme-related.

5. Check the cart.liquid or relevant file to make sure the checkout button code is still correct.

6. Disable any recently added or updated apps one by one and test each time.

7. If nothing works, contact Shopify Support.

 

if you need more help plz let me know 

 

Thank you 😊

Was I helpful?

Buy me a coffee


APPS BY US :

Professional Customer Accounts APP


Want to modify or custom changes or bug fix on store . Or Need help with your store? Or -Want Complete Storefront
Email me -Goldi184507@gmail.com - Skype: live:.cid.819bad8ddb52736c -Whatsapp: +919317950519
Checkout Some Free Sections Here
Florentino28
Visitor
2 0 2

Thank you Goldi07, we contacted Shopify Support and the issue has been solved 🙂

goldi07
Navigator
374 41 67

that's perfect 😊  if you need any help plz let me know and if you think i was helpful for you ..you can also appreciate with buy me a coffee 

happy to help again 

 

Thank you 😊 

Was I helpful?

Buy me a coffee


APPS BY US :

Professional Customer Accounts APP


Want to modify or custom changes or bug fix on store . Or Need help with your store? Or -Want Complete Storefront
Email me -Goldi184507@gmail.com - Skype: live:.cid.819bad8ddb52736c -Whatsapp: +919317950519
Checkout Some Free Sections Here