When customer checks out the url is https://www.customdomain.com/123456789/checkouts........
(I think the 12345679 is my shop id?)
What I would like to know, can I somehow remove that number in order to give the customer the experience of:
Is this possible? And how?
It is not possible to change the URL structure of the checkout at this time. There are some limitations around what you can and cannot edit regarding the checkout; this is a security feature to protect you and your customers! This guide in our Help Centre goes over the customizations you can make, these include colours, style, text and logos mainly. But editing the URL is not possible at the moment I'm afraid. There is more info here on why the checkout is designed the way it is.
Can I ask why you would lie to edit the URL structure? Would there be SEO concerns or more of an aesthetic issue? I'd love some more context on what you'd like to do!
Social Care | help.shopify.com
I would like to change the URL for SEO purposes as well as customer trust level. Customers like to see simple urls, not with numbers in it.
Any suggestions are always welcome.
There is no SEO value at all in the check out pages. They are individually created for each user.
Also, I generally would agree with you that users like simple URL's but for checkouts its different. Most websites do need a bit more complex URL's for that part and when users get to this a long URL will not scare them away.