Checkout Error

Solved
Merrya
Tourist
6 1 2

Hi

 

My name is Merrya. my website on Shopify is aireavenue.myshopify.com

 

I have a huge problem here. I tried to add an alternative payment (in my case Zippay). I have following all their instructions and have been playing around on the theme, sections and snippet.

For some reason, after I add them, I did a test order and it said error when I am trying to click checkout payment. 

 

I tried with all kinds of payment it said error

Would anybody help with my case? This is really important as my customer can't do any checkout or do payment right now. 

 

 

Thanks,

Merrya

Accepted Solution (1)

Accepted Solutions
Merrya
Tourist
6 1 2

This is an accepted solution.

I fixed it!

 

Its related to my cache! 

 

thanks for you help and checking it for me

View solution in original post

Replies 11 (11)
Akibhusen
Shopify Partner
329 54 87

Hi @Merrya,

I have checked your site and it works great till the payment page at checkout. let me know if you face the error after clicking on payment.

I don't do the payment as payment is not in test mode.

 

Akibhusen_0-1628256134235.png

 

Akibhusen Shekh | Shopify Developer
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Merrya
Tourist
6 1 2

Once I hit the payment any of the payment there it showed an error. it come back to where the checkout option is

 

Should I change it to the test mode first to test so you could help me out with it? 

 

Thank you 

Akibhusen
Shopify Partner
329 54 87

Yes, just activate the test mode. So i can check

Akibhusen Shekh | Shopify Developer
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Merrya
Tourist
6 1 2

Test mode activated for shopify payment,afterpay and zippay

 

 

Akibhusen
Shopify Partner
329 54 87

Hi,

It's allowing me to do payment using Shopify payment. Can you please cross-check at your end? can you please share the screenshot of the error?

 

Akibhusen_0-1628257130984.png

 

Akibhusen Shekh | Shopify Developer
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Merrya
Tourist
6 1 2

Hi 

I manage to record my screen here

please find the screenvideo on link here:

https://we.tl/t-psBgKMo9mo

Merrya
Tourist
6 1 2

This is an accepted solution.

I fixed it!

 

Its related to my cache! 

 

thanks for you help and checking it for me

Akibhusen
Shopify Partner
329 54 87

Can I get the account detail of the user? I'll check by using your credential.

 

Share with me in private message else you can email me on: akib.shekh94@gmail.com

Akibhusen Shekh | Shopify Developer
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Akibhusen
Shopify Partner
329 54 87

That's great!

ping me future if you need any other help.

Akibhusen Shekh | Shopify Developer
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Merrya
Tourist
6 1 2

Definitely! 

 

Thank you 

jowi
New Member
7 0 0

Hi, I tried to test my checkout but when I want to pay I get that there is an error. Can someone help me?Screenshot (115).png