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Claim an unavailable store name

New Member
3 0 0



We tried to use a store name "NO-Shop" and we got a feedback that the store name already exists, but the store site is not available

Can we claim this store name is not used?



Reply 1 (1)
Shopify Staff
Shopify Staff
1167 90 153

Hi there, @NO-shop.


Welcome to the Shopify Community. We hope you're enjoying the platform so far.


To confirm, you've purchased this domain and are trying to connect it to your Shopify store, however you're seeing an error message.


If so, I recommend reaching out to our support via the Shopify Help Center. You may need to provide proof of ownership for the domain and our team will need to take a closer look at your account.


Lastly, if you're just getting started, I encourage you to browse our Intro to Shopify resource that gives you a brief overview of the platform, more information on our pricing plans and how to get started with selling. 


I hope this helps!

Victoria | Shopify 
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