Technical Q&A

Wil74 · ‎03-16-2023

I have verified my website but I cannot claim it. It says another account has claimed it. What can I do?

Wil Lopez

GemPages · ‎03-16-2023

Hello @Wil74

You can refer to the below topic :

https://community.shopify.com/c/shopify-discussions/domain-is-not-claimed-by-google-merchant-center/...

I hope the above is useful to you.
Best regards,
GemPages Support Team

GemPages - Build any high-converting store pages for any business

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EmmanuelFlossie · ‎03-16-2023

That means you have another account. I do not recommend you claim your website on another account, as this may trigger a suspension.

First try to find out which other email address you created the first original account with.

Once found, use this account and delete the newly created one.

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