Solved

Cloudflare Proxy, unsupported DNSSEC record

ydlamar
Tourist
3 1 0

I just transferred my google domain to shopify last night. This morning an error message comes on via my shopify admin area stating: 

 

Multiple issues with ydlamar.com

Resolve these domain issues to ensure your Shopify site works for customers.

  • Your domain has a Cloudflare Proxy, which is not supported by Shopify: This can cause connection issues. We recommend you remove the proxy.
  • Your domain has an unsupported DNSSEC record: Shopify doesn't support DNSSEC at this time. Contact support to have it removed.

 

The only problem now is, when I went back to my google domains to see if I can mess with the DNS settings.. it is no longer there under google domains. On my shopify admin area, I can see the .com listed under my name.

 

How do I gain access to my domain settings in order to fix this issue? Or, is there something else I should be doing outside of shopify to fix this issue? I am lost. Please send help.

 

I also wanted to add that google domains is also in the midst of transferring over to squarespace as well. I do not know if this is part of the issue.

Accepted Solution (1)

ydlamar
Tourist
3 1 0

This is an accepted solution.

I decided to buy a new domain.

View solution in original post

Reply 1 (1)

ydlamar
Tourist
3 1 0

This is an accepted solution.

I decided to buy a new domain.