New Member
1 0 0

I am trying follow the instructions about domains and adding cnames and things of that nature . Because there is literally no customer service or live help, this has absolutely been a nightmare and ive been with shopify for over 8 years and I am totally lost. PLEASE  HELP ME FIGURE OUT HOW TO ATTACH OR REDIRECT OR WHATEVER IT IS, THIS CNAME THING 

Reply 1 (1)
Shopify Staff
180 15 24

Hi, @!


I need to gather additional context here so are you able to advise me of what exactly you're trying to achieve with your domain please?


Are you trying to have this point to your Shopify store?


Is this a third - party domain?


If you're looking for the A Record and CNAME Records to connect your domain to your store, it needs to match the following -


  • A Record :
  • CNAME :

Nia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog