Coding Problem on Maestrooo Theme

Coding Problem on Maestrooo Theme

lanterngirl
Visitor
2 0 0

I hope you can help me solve a coding problem on our Shopify website. The website was created by a third party who we are no longer able to contact - and because a third party Maestroo theme was used, Shopify support are unable to help.
I am good with the basic Shopify website management, but have no knowledge of coding whatsoever. I have Admin rights to the website - but don't even know where to look for the coding (let alone what to do when I finally get there!)

 

The website contains a code whereby the listing page for each item shows a series of differently coloured spots according to the colors available in the relevant variation. If you click on the blue spot, for example, the photo for the blue hat appears.

However there is miscoding somewhere - whenever a new colour or material for that item is added (as happens regularly), a blank space appears among the spots; if you click on the blank space, the relevant piece does appear - but this looks shoddy and obviously which is confusing for our customers. As shown in the attached picture

 

lanterngirl_1-1738583115041.png

 

I would be most grateful if you are able to assist me in this - I will need to be told exactly WHERE to find the coding and what to do when I've identified it, please.
We will be happy to get rid of all these coloured spots - I will replace them with the Shopify variation buttons that I know how to do (& which work just as well for our customers)

Replies 3 (3)

htmlBurger
Shopify Partner
83 7 20

Hello @lanterngirl 

Can you please share your store URL so I can check this? If the store is password-protected, please share the password as well.

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lanterngirl
Visitor
2 0 0

Hi @htmlBurger Thanks very much, that's very kind - but we don't want to share the site details or password on here unfortunately. If you could tell me where to go to find the code, perhaps I could screenshot it & attach it here so you can see what the problem is?

herrannow13
Visitor
1 0 0

hello my name is Leelysses and im having this same coding issue this 3rd party issue please can you please fix this issue i paid alot of money for this theme my theme is blank settings are still there but not showing www.thehustleapparel.shop