Compare at Price not appearing on out of stock items

[AS-CC]

I've applied compare at pricing on our store but the price doesn't apply for any items that are out of stock. We want to keep these visible on the store front but with the discounted pricing visible as well. Is it possible to do this?

[sahilsharma9515]

Hi @AS-CC 

Can you please provide your store URL and password as well if applicable, so that I can provide you solution that can work for your store.

Best regards

Sahil

[AS-CC]

It's https://horrox.com.

[sahilsharma9515]

Hi @AS-CC Thanks for providing the URL.

Can you please send the link of your soldout product because I am unable to locate the same.

Best regards

Sahil

[AS-CC]

Sure, it's https://horrox.com/products/raw-jean.

[sahilsharma9515]

Hi @AS-CC I have looked into your product, but unable to replicate the issue. I have tried to replicate the same in my mobile device as well. As the compared price is already there on the product page.

I think you are facing the issue due to browser cache, so can you remove the cache of your browser and try it again, Also try it on different computer or device as well, are you still facing the same issue.

Hopefully it will help you. If yes then Please don't forget hit Like and Mark it as solution!

Best Regards

Sahil

[AS-CC]

I've tried it across multiple devices as well as incognito mode but I'm still getting the same result. Would it be related to our location as I'm based in the UK and the price is converted to pounds.

[sahilsharma9515]

Hi @AS-CC Can't say about that, because this is strange can you please connect to different network and then try it.

Or can you please provide the screenshot what you are seeing at your end?

Best Regards

Sahil

[AS-CC]

The compare at price appears on the individual product but it doesn't show on the product overview, example below with the puffer jacket. This only happens to products with 0 stock.
 

 

[sahilsharma9515]

Hi @AS-CC It seems like a issue in your theme code, and without looking into theme code it is unable to suggest you how you can solve it or what is the exact cause of this issue.

If you need any assistance then I'm happy to do this for you, let me know. I can implement the code changes so that this will work well for you.

Hopefully it will help you. If yes then Please don't forget hit Like and Mark it as solution!

Best Regards

Sahil