Connected my Wordpress blog's domain to Shopify and original site not showing after disconnecting

Solved

Connected my Wordpress blog's domain to Shopify and original site not showing after disconnecting

organicbeautylo
Tourist
4 1 0

I connected my Wordpress blog domain (godaddy) to Shopify not realising it would overtake my entire 10 year old blog. I then disconnected the domain from Shopify, but my original site still won't show. Instead I get a Shopify branded error page. Why won't it revert back to my Wordpress blog after disconnecting my domain from Shopify? There is no number to call for support and the messages I send through chat will not appear in the chat box.

 

Shopify error message page: 

There was a problem loading this website

Try refreshing the page.

If the site still doesn't load, please try again in a few minutes.

Accepted Solutions (2)

sahilsharma9515
Shopify Partner
1257 163 241

This is an accepted solution.

Hi @organicbeautylo When you have disconnected it from shopify, you need to connect the domain with wordpress then it will work, also you need to remove the A record of shopify and Name of shopify from the domain and it will solve your issue.

 

Hopefully it will help you. If yes then Please don't forget hit Like and Mark it as solution!

 

Best Regards

Sahil

- Your

 Coffee Tip 

can create magic in coding ❤️❤️

- Need a Shopify Developer? CHAT ON WHATSAPP or EMAIL ME !


- Hopefully the solution will help you. If yes then Please hit

 Like 

and

 Mark it as solution! ❤️


View solution in original post

organicbeautylo
Tourist
4 1 0

This is an accepted solution.

fixed - godaddy had to completely remove my domain from THEIR hosting and reconnect to get my site to show again.

View solution in original post

Replies 6 (6)

sahilsharma9515
Shopify Partner
1257 163 241

This is an accepted solution.

Hi @organicbeautylo When you have disconnected it from shopify, you need to connect the domain with wordpress then it will work, also you need to remove the A record of shopify and Name of shopify from the domain and it will solve your issue.

 

Hopefully it will help you. If yes then Please don't forget hit Like and Mark it as solution!

 

Best Regards

Sahil

- Your

 Coffee Tip 

can create magic in coding ❤️❤️

- Need a Shopify Developer? CHAT ON WHATSAPP or EMAIL ME !


- Hopefully the solution will help you. If yes then Please hit

 Like 

and

 Mark it as solution! ❤️


organicbeautylo
Tourist
4 1 0

Hi thank you, Godaddy support has tried all this and it still will not revert back to my original site.

sahilsharma9515
Shopify Partner
1257 163 241

Hi @organicbeautylo Some time it take around 24-48 hrs to transfer it and reflect the correct site, you can ask the same from godaddy support as well. Also while connecting with shopify which option did you selected? did you transfer the domain to shopify or you just connect the 3rd party domain?

 

Hopefully it will help you. If yes then Please don't forget hit Like and Mark it as solution!

 

Best Regards

Sahil

- Your

 Coffee Tip 

can create magic in coding ❤️❤️

- Need a Shopify Developer? CHAT ON WHATSAPP or EMAIL ME !


- Hopefully the solution will help you. If yes then Please hit

 Like 

and

 Mark it as solution! ❤️


organicbeautylo
Tourist
4 1 0

Yes I did wait the 48 hours. They even disconnected my domain from their hosting and reconnected and nothing was fixed. I just connected 3rd party domain. very frustrating I can't get my site back.

organicbeautylo
Tourist
4 1 0

This is an accepted solution.

fixed - godaddy had to completely remove my domain from THEIR hosting and reconnect to get my site to show again.

sahilsharma9515
Shopify Partner
1257 163 241

Hi @organicbeautylo Great to hear that, now you should be relieved.

 

Please don't forget hit Like and Mark it as solution!

 

Best Regards

Sahil

- Your

 Coffee Tip 

can create magic in coding ❤️❤️

- Need a Shopify Developer? CHAT ON WHATSAPP or EMAIL ME !


- Hopefully the solution will help you. If yes then Please hit

 Like 

and

 Mark it as solution! ❤️