Convertkit Popup not showing up correctly

Tamarah1
New Member
3 0 0

Hi

I updated my convertkit popup form and my shopify domain, and now when I embed the form into my website js (following instructions provided), it shows up as a static section below the footer - not a popup.

 

I've recreated a form, added the js to end of theme.liquid before </body> tag, tried to embed html, created custom content js but none of them have worked. It used to work fine before.

 

Please see screenshot on how it appears now. Please can anyone help?

ThanksScreenshot.PNG

Replies 3 (3)
MichalKopec
Excursionist
20 4 4

Hi Tamarah, 

It's likely that the html code you've embedded is not picked up by javascript, hence it's being shown as static content. 

Have a problem with your Shopify store? Contact me with details at shopify@quizzer.dev
Connect with me on LinkedIn: https://www.linkedin.com/in/michalpkopec/
Buy me a coffee: https://www.buymeacoffee.com/MichalKopec
Tamarah1
New Member
3 0 0
Hi Michal

Thanks, I had removed the html code before re-entering the js code and it
was still the same unfortunately.
MichalKopec
Excursionist
20 4 4

You can contact me at shopify@quizzer.dev so I can have a look at the code. 

Kind Regards

Have a problem with your Shopify store? Contact me with details at shopify@quizzer.dev
Connect with me on LinkedIn: https://www.linkedin.com/in/michalpkopec/
Buy me a coffee: https://www.buymeacoffee.com/MichalKopec