crazy amount of sessions coming from Council Bluffs US

crazy amount of sessions coming from Council Bluffs US

TrulyUrban
New Member
5 0 0

Hi, first off I have read other posts on this and apparently this is Shopify speed test, but I would really like some more information from whoever has it. 

 

Over the last week, 151 out of 176 of my visitors have been from Council Bluffs, United States. This is incredibly disappointing for me and really messes with my store analytics. furthermore why does this speed test need to run this many times? It said that yesterday it ran 17 times alone.

 

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It also doesn’t make sense with my other results. I have been getting a few clicks through from Pinterest ads yet when I try to view the location of these the numbers just don’t add up if you remove these Council Bluffs numbers. Is it possible that some of the clicks that can’t determine a location go to this instead? I am incredibly confused and if anyone could enlighten me that would be really helpful. Thanks.

Replies 3 (3)

Howard_E
Shopify Partner
4 0 2

I too have experienced this. Since the start of the month we have seen over 400 sessions from this.

qaenat
Visitor
1 0 0

Screenshot 2023-09-22 154920.jpg

Same here too much traffic from Council Bluffs. This is really very bad. No support from Shopify. Its messing with traffic and target location.

tomasg26
Excursionist
10 0 3

If you're seeing visits from Council Bluffs in your Shopify analytics (likely from Shopify's speed testing using Google Developer tools), here's how to exclude them:

  1. Go to the Analytics menu in Shopify, and you will see the dashboard with your reports.
  2. Select any report that includes visits (e.g., Sessions over time, Sessions by location).
  3. Apply a filter: Set Session City to "is not" Council Bluffs.
  4. Save the report with a new name (e.g., "Sessions over time (No Council Bluffs)").
  5. Replace the original report on the dashboard with the new filtered version to view accurate data.

Repeat this for all relevant reports, such as sessions, conversions, or landing pages. Leave sales-related reports unchanged. Your dashboard will now display only real-user sessions without the Council Bluffs data.