Hello, i'm new here
I wanted to import my products via CSV file.
I went to page PRODUCTS and clicked import. Then i browsed for my csv file and uploaded it. It started uploading but then stopping and nothing.
I tried to use Store importer but again nothing (at least it displays an error). I uploaded many times diffrent csv files and it says that is not recognised.
Make sure you save the file as UTF-8 CSV. You can also try importing it into Google Sheets and exporting as UTF-8 file from there.
Again, the same error. Now the file is CSV UTF-8. This is from Store Importer. From the admin panel in the Shopify store the error is "Failed to fetch".
We also have a handy video you can follow along with, to make sure you don't miss any crucial steps:
Could you give that a try and see if that helps? If not get back to me here and I'd be happy to help you further.
I compared the file from my supplier, the example file and even the page in your site and everything is almost the same (some not required columns are missing only).
But still not works
Ok, thanks for that information!
For our system to read the file it would need to 100% meet our formatting requirements exactly, so the omission of columns and information would not work. Please use the example file linked above to transfer that inventory over!