Currency format is not changing from Dhs. to AED on products catalog

Currency format is not changing from Dhs. to AED on products catalog

aleeee
New Member
12 0 0

Hi There,

 

I have changed the currency format from Dhs. to AED from settings -> General but still Dhs. is showing with all the products. How can I resolve this issue? Here's my shopify store link https://skiteck.com/

 

Please check the screenshot


Capture.PNG

Replies 4 (4)

Dirk
Shopify Staff
2395 255 524

Hey, @aleeee! That does look strange. It looks like we'll need to access your account in order to resolve this issue.


While we're not able to provide account-specific support via community at this time, we'd be happy to continue assisting you through our available support channels. Please visit our help center and login for assistance.

Dirk | Social Care @ Shopify 
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aleeee
New Member
12 0 0

Hi @Dirk 

 


I have raised this issue with the shopify support advisor as per your suggestion on your given link but they are also unable to resolve this issue. They are just saying that the theme is highly modified. I don't know how come the highly trained and well experienced shopify staff is unable to resolve this issue. Strange and disappointed!!

Anyone who can resolve this?

aleeee
New Member
12 0 0

Hi @Dirk 

 

I have raised this issue with the shopify support advisor as per your suggestion on your given link but they are also unable to resolve this issue. They are just saying that the theme is highly modified. I don't know how come the highly trained and well experienced shopify staff is unable to resolve this issue. Strange and disappointed!!

Anyone who can resolve this?

aleeee
New Member
12 0 0

Hi @Dirk 

Shopify Customer Agents and technical team has the access but they could not resolve this issue.