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Custom Form Not Migrating All Data To Cart

New Member
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Good Evening,

We hired Shopify Experts to re-design our website and in the process, create custom forms(assets) on our site to collect customer information. We've recently been made aware that 1 part of the form is not migrating to the customers cart and ultimately, we're not receiving the data.


Our website - 


Any Physical Cake Topper Product- 


Here is the Form, Blank




Here it is when I put in random info -




Then here is our cart - 



Unfortunately, it appears that on ALL our forms, not for this specific product or custom asset, that we aren't collecting this Additional Information field at all. 


Does anyone know what I might be missing before I hire a Shopify expert?

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