Customer is trying to bid through my Auction app and keeps getting "too many redirects" error

Customer is trying to bid through my Auction app and keeps getting "too many redirects" error

wtot
Visitor
1 0 0

I am running an auction through an app on my website and it is running smoothly so far.

A customer reached out to update the email on her account, so I updated it manually and merged her 2 accounts. 

When she then went to place a bid on an item, she received an error message "too many redirects". This is very time sensitive! Thank you

 

Reply 1 (1)

Casachicstore
Tourist
9 1 0

Hi there, could you please advise what app are you using on shopify for the auctions? 

could you figure our the problem ?