Customize cart or checkout page for travel service product

[ginger95]

We are a travel agency, and we are trying to sell travel services through Shopify. As you know for a travel product, we may need some personal customer information such as birthday, gender, passpart number...or maybe even add a second person's name or birthday etc.. Is it even possible in Shopify? Is it possible to add some customized forms in cart or check out pages so that these customized information can be added to the order?
BTW, the shopify online support suggested me to upgrade my plan to a Plus Plan which is way too expensive (2000+ dollors) for these features...I just thought these were basic features or at least we can do that through some plugins...
Thanks!!

[solution07]

Can you please send me your website link?

[ginger95]

voyagespolaris.net   Thanks

[solution07]

Using metafields you can add this type of functionality 

[Small_Task_Help]

Hi,

Yes you can add custom fields on the cart page to collect customer information.

[ginger95]

Could you please elaborate how? Thanks a lot!!

[Stacy_Zhuk]

Hello @ginger95,

There is a comprehensive article about the approach to solve your challenge:
https://community.shopify.com/c/shopify-design/cart-use-cart-attributes-to-collect-more-information/...
It's obvious to say that you will need to have web-development abilities to implement this or you should hire a Shopify-proficient developer or agency to do this in a reliable way. 

Best regards,
Anastasia