Dawn theme is not saving changes to footer

[verityvirtual]

I am trying to edit footer in latest dawn theme and I am allowed to save changes but when I check the site, it reverts to the original wording. Browser cache cleared, internet connection is excellent. I had someone attempt to troubleshoot from a different location and they are having same issue. 

[Ollie · Accepted solution]

Hey @verityvirtual.

Thanks for reaching out.

I appreciate the context that you have shared with us as that is very helpful. Since you and another user are experiencing the same issue on different devices, I would suggest reaching out to our live support for a closer look.

You can get in touch with a Support Advisor by logging into your online store using the Contact Us page. This will allow us to securely verify you as the store owner.

Once you successfully login - you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak directly with an Advisor about the situation.

Let us know if you have any questions.