deleting my collections

[wattledesigns]

I have deleted 3 collections from my store : clothing, mugs and bottle and quote jars and bags.

They no longer appear in my collections lists anywhere that I can see in my store set up. However, when I go to my website www.wattledesigns.co.uk and click on one of my other existing collections, these deleted collections still show up at the very bottom of the page with blank images (see photo). Any ideas why?

My theme is canopy fyi

[Lana · Accepted solution]

Hi @wattledesigns!

I was just browsing your store, but I could find no sign of the collections that you mentioned you have deleted.

Here is a screenshot of what I see with your collections at the bottom of the page:

The change may not yet be reflected for you due to your browser cache. I would recommend you take the following steps here to clear your Google Chrome cache, then try to access your store again and see if those collections are still there.

On the topic of your store, - the work you have done is really impressive! I thought the website was super easy to navigate and I like that you have highlighted your Trust Pilot reviews. 

For further simplification of navigation, have you considered adding a Shop all button to your header menu? It is very typical to have that option on the header, and not seeing it straight away might confuse some customers.

The way to add this would be the exact same process in Online store > Navigation as you have done for the About us and Contact us pages.

[Lana · Accepted solution]

Hi @wattledesigns!

I was just browsing your store, but I could find no sign of the collections that you mentioned you have deleted.

Here is a screenshot of what I see with your collections at the bottom of the page:

The change may not yet be reflected for you due to your browser cache. I would recommend you take the following steps here to clear your Google Chrome cache, then try to access your store again and see if those collections are still there.

On the topic of your store, - the work you have done is really impressive! I thought the website was super easy to navigate and I like that you have highlighted your Trust Pilot reviews. 

For further simplification of navigation, have you considered adding a Shop all button to your header menu? It is very typical to have that option on the header, and not seeing it straight away might confuse some customers.

The way to add this would be the exact same process in Online store > Navigation as you have done for the About us and Contact us pages.

[wattledesigns · Accepted solution]

Thanks for your reply and the useful tip about my navigation bar which is have just updated.
The problem with the collections pages is fine when you just look at my collections on the home page, the deleted ones don't show up. The problem is when you click on one of those collections and then scroll to the bottom of that collection page. It then shows further collections and the deleted ones are still showing there (see image attached).
I'm not sure how to get rid of them.
Jo

[wattledesigns]

It's ok, I have now sorted it by clicking on that collections and found the deleted collections in the template list. Thank you anyway!