Can I disable Google reCAPTCHA on my Shopify plan?

JankoM
Shopify Partner
4 0 1

Hi,

Since I am using ajax for loading pages content, I need to disable it. I am using Shopify plan ($79/m) and I don't see that option in store settings.

Thanks.

Replies 15 (15)

BrianAtWork
Shopify Partner
245 59 184

Hi @JankoM,

 

Welcome to the Shopify Community!

 

To Disable Google reCaptcha:

  1. From your Shopify admin, go to Online Store> Preferences.

  2. Under Checkout Protection, uncheck Enable Google reCaptcha.
  3. Click Save.

 

Let me know if this solves your problem or if you need further help!

Brian | Shopify Partner | Ecommerce Consultant
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution  
 - Need further assistance? Visit www.BrianAtWork.com

JankoM
Shopify Partner
4 0 1

Hi Brian,

I don't see that option as available, I've got:

title and meta desc, ga, fb pixel and password.

Thanks.

BrianAtWork
Shopify Partner
245 59 184

Sorry about that, @JankoM. Unfortunately, the option I described is only available to Shopify Plus merchants.

 

The only other way to get reCaptcha disabled is to file a request with Shopify Support.

 

Shopify Support will be happy to disable the reCaptcha for your store. Click here to contact them: http://bit.ly/2Zno6MG

 

If this answers your question, please click Accept as Solution on this post.

 

Cheers!

Brian | Shopify Partner | Ecommerce Consultant
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution  
 - Need further assistance? Visit www.BrianAtWork.com

Tech_fresh
Visitor
1 0 1

After you have uncheck the box removing the recaptia how long doe sit take to go because mine is still there after I removed it!

JanLuther
Visitor
1 0 0

Same problem at my project (debut theme). I have disabled this option 20 hours ago but captchas are still being displayed. I contacted the support. But he wasn't able to solve the problem yet.

Even worse, when you sign up for a newsletter on a mobile browser, the browser scrolls down to the newsletter field after submitting the form, but at the top of the page is a captcha to solve. But the user can't see it. 

BaneJ
Visitor
1 0 0

Have you ever figured out how to solve this, same issue here? Tnx

vasanth0791
Tourist
11 0 3

Hi,

My client site after disable the google recaptcha, still it asking the recaptcha after submit the form.

online store->Preferences-> spam protection

i am uncheck this below options

Enable Google reCAPTCHA on contact and comment forms

Enable Google reCAPTCHA on login, create account and password recovery pages

Can you help me how to resolve this.

 

Thanks

Vasanth

 

Shopify Expert | Freelancer
Skype id: vasanth0791 | mail: due07vasanth@gmail.com
JankoM
Shopify Partner
4 0 1

You need to contact Shopify support for it.

alishahzad
Shopify Partner
13 0 3

the same issue is shown on my site, after disabling the google Recaptcha, still it asks the Recaptcha after submitting the form 

Muhammad Ali

aldiyar
Visitor
2 0 2

Online Store > Themes > "Actions" dropdown > Edit Code

1. Open one of the following files (whichever one you have):

  • theme.scss.liquid
  • theme.scss
  • theme.css.liquid
  • theme.css

2. Scroll to bottom of the file

3. Add the following on a new line:

 

.grecaptcha-badge {
  display: none !important;
}

 

4. Save

Kashan1
Shopify Partner
3 0 0

Not working for me.

Kjankko-US
Shopify Partner
236 4 41

I have also disabled the Google reCaptcha in the preferences -section. Also tried to add that code on CSS -file, but it still shows the "ReCaptcha challenge"

Is there any way to disable that?

danielm1
Shopify Partner
9 0 4

Are you serious? 🤦‍♂️

- Hey, @aldiyar, I have a problem. A big crocodile is walking in my garden and I can't cross it. Can you help me?

- Sure, Janko. Take this sleeping mask, cross the garden with your eyes blindfolded and you won't see it anymore!

technase
Shopify Partner
85 0 21

Hey man, 
Thank you so much. I tried so many things but the croc won't go away. This helped a lot. God bless you. 

technase
JeepersCreepers
Visitor
1 0 0

Thanks! This solved it for me and the sticky badge is hidden now.
Much appreciated