Discount applied at checkout that doesn't exist

CV8
Visitor
2 0 0

I'm on Dawn Theme and have a build a box app but  I'm running into a strange discount applied at checkout (developer said they do not have access to checkout and can't see why this is happening)

 

CV8_0-1718051147221.png

Then when I input an address, prices change back to what they should be.

CV8_1-1718051315043.png

 

Help!  How do I not have these strikethroughs and weird price adjustments?  I only have 2 discounts saved - 1) 10% off for new customers and 2) Free Shipping over $100.   

Reply 1 (1)

CV8
Visitor
2 0 0

NVM - Support helped - I had to uncheck "include taxes" in Tax settings.