I have both retail customers (in-store and online) who checkout via POS or our e-comm shop, and clients whom I need to invoice and since Shopify doesn't have a good way to invoice customers, we are stuck creating Draft orders to send to clients. My question is- why can't I select a discount from the discounts I already have setup in my dashboard, or apply a discount to just one item in a draft order? I realize I can add a custom discount to the whole order every time, but I need to be able to only discount items, vs labor, etc. It's so frustrating to me that this isn't an option- yet another function that was readily available with Square that Shopify can't do. Please add to the list of features needed to make Shopify functional for many businesses.
In the Shopify Admin > Draft Order page, when you view a draft order, you can click on a product price there to add a discount for that item :
Sorry if this has been brought up before, hope this helps!
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Thanks for this, and I realize I should have specified I'm talking about established discounts. We often have 'orders' for clients with a hundred separate line items that need discounts applied and having to discount each one individually, add the discount percentage, and add a 'reason' for each one is stupidly time consuming. Square has a functioning invoice system built-in with this capability, so we're just using Square for our clients and Shopify for e-comm/POS for now. May move back to Square for POS too because I just can't anymore with Shopify and all it can't do natively. Tired of having to pay for an app to do every little thing. Thanks for your help though!