DNS_PROBE_FINISHED_NXDOMAIN

Solved
HCS_HAMILTON
New Member
1 0 0

I've tried some of the suggested fixes under similar titles w/ the same issues but it doesn't seem to effect any change.

 

I'm unsure why my settings have done this to my site. Please help!

 

 

Accepted Solution (1)

Accepted Solutions
Summer
Shopify Staff
Shopify Staff
479 141 83

This is an accepted solution.

Hey, @HCS_HAMILTON! Welcome to Shopify Community!

 

You're encountering an issue with your domain. To expedite the process of finding a solution, we’ll need to access your account and take a closer look at the domain. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

 

After visiting the link and logging in, you'll be prompted to enter the topic of your concern so we can connect you to the right articles and support team. Simply type in the topic, click Search then scroll down to the bottom of the page to click Continue under Get Support. You'll then see the option to create a support ticket on the next page.

 

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Summer | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)
Summer
Shopify Staff
Shopify Staff
479 141 83

This is an accepted solution.

Hey, @HCS_HAMILTON! Welcome to Shopify Community!

 

You're encountering an issue with your domain. To expedite the process of finding a solution, we’ll need to access your account and take a closer look at the domain. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

 

After visiting the link and logging in, you'll be prompted to enter the topic of your concern so we can connect you to the right articles and support team. Simply type in the topic, click Search then scroll down to the bottom of the page to click Continue under Get Support. You'll then see the option to create a support ticket on the next page.

 

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Summer | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog