Does deactivating a store automatically cancel my subscription?

[G7]

I have deactivated my store. Will this cancel my Shopify subscription automatically?

[Summer]

Hey, @G7! Welcome to Shopify Community!

As long as you deactivated your store through the steps in our guide, your store will be closed and your subscription will be cancelled as well. I've added the steps below for your reference.

Cancel your subscription and deactivate your Shopify store

1. From your Shopify admin, go to Settings > Plan.
2. Click Deactivate store.
3. If applicable, review the options to switch to the Pause and build plan, or start a new store.
4. If you still want to deactivate, then click Deactivate store.
5. Select a reason for the deactivation, and then click Continue.
6. Enter your password, and then click Deactivate now.

You should have received an email the moment your store is deactivated and your subscription is cancelled. That's how you can confirm your store is closed. Please note your information will be guaranteed for 2 years so you're welcome to pick up where you left off and reopen your store by logging into your account and choosing a plan.

If you could spare a few moments to share the reason behind the decision to close your store, we'd really appreciate it as your feedback gives us insights that will help us improve our platform. What made you decide to stop running your store? Is there any feature you wanted to see in our platform but couldn't find perhaps?