Does the new Checkout Extensibility checkout have any known issues with tracking.

Does the new Checkout Extensibility checkout have any known issues with tracking.

pete_soc
Shopify Partner
16 2 11

We moved to the new Checkout Extensibility checkout a number of weeks ago so we could build a checkout extension and subsequently had incorrect data being logged with google analytics, which rectified itself after about a week.

We are currently setting up new tracking function with a large Affiliate Marketing Network which has being going back and fourth for weeks they are saying there is a know issue with Shopify which i can not find any information on, is there a know bug in Shopify or has the company not aligned their code to work with the new function.

Replies 2 (2)

brletix
Tourist
3 0 3

Moved one store today and both UA and GA4 measure only 25% of conversions where prior to this they were 100% correct... This is now affecting our entire Google shopping campaign. Trying to revert back.

pete_soc
Shopify Partner
16 2 11

Our readings were completely off for over a week same as that from 100% to about 25% but did start to readjust after maybe 10 days back to similar figures. Couldn't get any support from either Shopify or Google about this