As some background, we've been running a Membership program on our Shopify site for a couple of years where various Membership benefits are provided based on a Customer Tag. We are using various custom liquid scripts and apps to achieve our desired list of features/benefits noted below.
The problem is that Shopify is constantly experiencing glitches during the process where it fetches the Customer Tag from the Customer Profile, especially when we are checking for the presence of the Customer Tag during the checkout process to automatically add a free shipping discount code. We've confirmed that the Customer is logged in and our tracking code shows that the code is run to retrieve the Customer Tag but it fails to actually add it and so as a result, the Customer does not receive the discount code in their cart to provide them with free shipping.
What we are looking for in a Members Only Discount Program is noted below, is there one solution that provides all of this in a reliable way? What are other Shopify customers using for this type of thing?
Are you using apps or just custom code in your current set up for the customer tags?
Yes all of what you described can be done. I would use an app to do the customer tags or check purchase history and create the restrictions for non-members. Then separately, set up automatic discount for when membership products are purchased (free shipping, price discounts etc).
The problems you are facing could be caused by a number of issues apps, sloppy code, etc. It's hard to determine what would be a better option without knowing the current setup. It is definitely possible to set up though. If you can, please share store URL.
Dive into the world of Print-on-Demand and discover how it can transform your online busin...By Imogen Feb 19, 2024
Discover how to transform your online store into a delightful shopping destination. Learn ...By Ollie Feb 13, 2024