Domain connection

carolynelepage
New Member
1 0 0

I cannot seemed to be able connecting the www to my shopify Thirtd party Domain.  It says it was successful but its not showing up in the window.  Se attachment

Reply 1 (1)
Ivy
Shopify Staff
Shopify Staff
399 32 45

Hi @carolynelepage.

The steps for connecting a third party domain to Shopify are as follows: 

  1. On your domain provider’s website, log in to your account.

  2. Find the DNS settings or domain management area.

  3. Change the following records:

    A. Point the A record to the Shopify IP address 23.227.38.65.
    B. If necessary, change the Host name to the @ symbol.
    C. Delete any other A records on the domain if there are any present.
    D. Point the CNAME record with the name www to shops.myshopify.com.

Once you have completed this, it can take up to 48 hours for the new domain to correctly "point" to your store. Are you still experiencing an issue after this 48 hour period?

Ivy | Social Care @ Shopify 
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