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Domain connection

Domain connection

najmul143
Visitor
2 0 0

I have connect my domain by entering the details A record and CAA record, but that showing the details are incorrect. And also in my Shopify account the current ip address  is not showing that showing empty. Plz help me

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Replies 3 (3)

Mac
Shopify Staff
1702 178 289

Hi @najmul143!

 

Thanks for getting in touch. If you purchased your domain from a domain provider other than Google Domains, GoDaddy, or 1&1 IONOS, and you have their requirements, then you can connect your domain to Shopify manually. To do so, please follow the steps outlined in this guide. Please note, that any DNS settings may take a few days to fully propagate. 

Mac | Social Care @ Shopify 
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najmul143
Visitor
2 0 0

Allright sir, but I have a question that my Shopify ip address is showing 23.227.38.68, but everywhere I see the Shopify ip address 23.227.38.65 so which one is correct or anything wrong in my device? Here is the pic

1000117119.jpg

Don
Shopify Staff
2787 199 398

Hi there, @najmul143!

 

You can check with your domain provider's support team if you need assistance with updating the DNS records for that domain as outlined here.

 

We're not able to access your domain provider account or update these settings for you from here in Shopify.

Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog