Domain

Solved
Immortaly
Visitor
1 0 0

 Hello, I bought an official domain from shopify a couple hours ago. After buying it, I immediately encountered this problem. How to solve it? I'm not quite sure what exactly I need to do.

 

domen.png

dns.png

Accepted Solution (1)
Shay
Shopify Staff
Shopify Staff
2508 411 529

This is an accepted solution.

Hi @Immortaly 

 

Thank you for the screenshot! I took a look and it appears that your site is now loading as expected. Most likely those errors were showing as the new DNS for your website was propagating. It can take up to 48 hours for full DNS propagation. If the errors persist after 48 hours please reach out to our authenticated support through our Help Center for additional help. 

 

I know you are just getting started with your website, but it looks like you have gotten a lot done already! That's great to see. I did want to recommend sourcing some higher quality images or using a free image editor to create some of the embedded content on your website. Images like your printer packing slip on the product page are quite blurry and difficult to read. 

 

If you need any help with getting your store ready for launch don't hesitate to let me know. 

Shay | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)
Shay
Shopify Staff
Shopify Staff
2508 411 529

This is an accepted solution.

Hi @Immortaly 

 

Thank you for the screenshot! I took a look and it appears that your site is now loading as expected. Most likely those errors were showing as the new DNS for your website was propagating. It can take up to 48 hours for full DNS propagation. If the errors persist after 48 hours please reach out to our authenticated support through our Help Center for additional help. 

 

I know you are just getting started with your website, but it looks like you have gotten a lot done already! That's great to see. I did want to recommend sourcing some higher quality images or using a free image editor to create some of the embedded content on your website. Images like your printer packing slip on the product page are quite blurry and difficult to read. 

 

If you need any help with getting your store ready for launch don't hesitate to let me know. 

Shay | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog