eBay - Failed to Create Offer

New Member
3 0 0

Hi everyone,


I have added new products to my shopify store and am now trying to publish them to eBay.


However, after clicking save and publish, I get the error 'failed to create offer'. In the past I have been able to force sync and this would solve the issue but it isn't anymore. I have recently upgraded my eBay store to a paid plan. Maybe this could have something to do with it?


Hope someone can help!




Reply 1 (1)
Community Moderator
3105 403 634



Sorry to hear you're having trouble with the eBay sales channel. I would recommend contacting their support team directly as they fully support any issues with the channel. You can contact them via email or through a pre-authenticated contact form:




Trevor | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog