eBay page not found when adding sales channel

mgvs753
Visitor
3 0 0

There seems to be an issue when trying to add an eBay sales channel. When you click on the link to add, it goes to a blank page followed by a warning symbol with the text “There’s no page at this address”.

Has anyone seen this error? I have tried refreshing the page, I have tried it on a Microsoft PC as well as the latest iOS MacBook. All it says is to check the URL.

Replies 7 (7)

LegendPhx
Visitor
2 0 0

We are having an issue too.  We've been using the Ebay app for months now and now it is been removed form our account as of this morning.  We can't edit or modify our listings so that sucks.  

Bugman
Tourist
3 0 1

Yep, same issue here. A bit inconvenient to say the least.

LegendPhx
Visitor
2 0 0

I chatted with Shopify and they had me try different browsers and devices and nothing worked.  They then said to contact ebay lol.  

mgvs753
Visitor
3 0 0

I contacted eBay and they said it’s a Shopify issue. 😂👍 we’ll see which one of these two fixes this bug 

cbigsby90
Visitor
2 0 0

any answer?

 

mactricks
Tourist
4 0 2

Rather annoyingly this issue remains.

 

As a Shopify newbie, I'm open to suggestions as to a work-around if there is one...

 

Thanks.

cbigsby90
Visitor
2 0 0

Has anyone ever figured out the problem, and fixed it?