We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more

Edit or suppress Order Confirmation email when payment is outstanding

Edit or suppress Order Confirmation email when payment is outstanding

cumulonimbus
Shopify Partner
2 0 0

Trying to set up a reasonable solution for issuing invoices through Shopify (Plus). It looks like I can't accept partial payment on a draft order--a real order needs to be created first. But that triggers the Order Notification email, which is the same email that's sent as a receipt when a customer goes through regular checkout and pays on the spot. I can put tokens in the subject line, but I can't use Liquid conditionals to give us a different subject line for these two very different scenarios (even better would be to suppress this email conditionally--they should get a receipt when they check out on our storefront, but not when I'm just creating an order to facilitate sending them an invoice). Any recommendations?

Replies 0 (0)