Editing SMS Notification

15 0 4


I am trying to amend the SMS Notifications which are sent to my customers once their order has been fulfilled. We only use DHL UK to deliver our parcels however Shopify doesn't seem to support, therefore I have to select 'Other' as the carrier when fulfilling orders and it just says 'Other tracking number' in the SMS. Can anyone help please?

I would like the SMS to say 'Your DHL Tracking Number is' - I am unsure how to do this. Below is the current template.

Your order from {{ shop.name }} is being dispatched. {% if fulfillment.tracking_number -%}
{% if fulfillment.tracking_company and fulfillment.tracking_company != 'Other' -%}
{{ fulfillment.tracking_company }} tracking number: {{ fulfillment.tracking_number -}}
{%- else if order.order_status_url -%}
View order ({{ order.name }}): {{ order.order_status_url -}}
{%- endif -%}
{%- if tracking_app_available? %}

Download Shop to track your order: https://shop.app/sms
{%- endif -%}
{%- endif -%}

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