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Our store notifications to email were working fine, but now the URLS in the emails that our store fires out seem to be replaced by some sort of tracking URL pointing to our domain by including a domain.co.uk/_t/c/bla-bla-bla as part of the URL. (eveything after _t is not us - but part of the tracking that seems to have appeared recently).
These URLs then appear to redirect to the expected URL that is configured in the notifications as you would expect.
The trouble is, our store is not a template as we build the frontend ourselves and only use Shopify as a backend service to manage products. So we build the site ourselves using the Shopify API, not using a shopify template.
So our website does not recognise the /_t part of the URL and hence does not redirect, instead we by default show an error page as we dont recognise the URL - we are adding code to fix this, the point is, why has it suddenly changed and is anyone else experiencing this?
Example URL with the issue:
If you replace the domain part with the standard shopify yourbusinessname.myshopify.com you can see that the redirect does in fact go off to the desired URL configured in the notifications within setttings.
Why has this started happening? 🤔
have the same issue happening just recently too
What code have you added to fix this please?
Very curious to know what's going on with this as well. Our store sells digital cards which are all going out with these incredibly long links, not ideal.