Email notifications

[Destinyalmdz]

 

 

I’m having an issue with my email notifications. I have it set up to where it’s supposed to send out one message, but it’s sending something completely different and I don’t know how to change it. The first image is what’s it’s sending and the second one is what it’s supposed to say and what sends when I hit “send test”. I’ve tried to talk to customer service but no one has helped me with the issue. 

[Promer]

Hi @Destinyalmdz 

If you’re using an email marketing app (like Klaviyo or Omnisend), it might be overriding Shopify’s default notifications.