Error Message - International Shipping Addresses with more than 35 -45 characters

[SSHIM]

Hello. 

I have issues with the required address section in the check-out page. There two different issues that appear to be a problem.

1. Order Address Verification

When a order is created and verified through shopify, you are able to create a shipping label accordingly. However, on top where it states " Shipping Address", a message that states "This order's address couldn't be verified." appears on top of the page highlighted in yellow. Despite the message, shipping labels can still be created. We would like to know if this message can be deleted or resolved so that there are no confusions when we print. 

2. Addresses longer than 35~45 characters

Addresses are very different depending on the country. There is a problem, especially for Korean addresses. There is a problem with the "Province" and "City" part. For Korean address, both are the same information that requires not both but rather one of them. However, since it is required information, the information overlaps and creates a error message stating "The address line you're shipping to exceeds 35 characters or 45 characters." This depends on the carrier USPS or UPS. In some cases, it is impossible for the address to be further shortened. I would like to know how I can resolve this issue. 

Please let me know your thoughts on this. 

Thank you. 

[thefoxesden]

Bump^ 

I am getting this issue with someone from Colorado, and its not a long address. 

Any info would be appreciated!

[JGrey]

Same issue, shipping to existing customer with no changes to address. Issue is on Shopify side

[GemPages]

Hello @SSHIM 

The character limit does apply to each field (or line) of the shipping label individually. As well, each field may have different limits, and these limits will differ from one postal carrier to another. 

For UPS, the current character limits (bearing in mind that these are subject to change) are:

• Name: 35
• Company: 35
• Address 1: 35
• Address 2: 35
• Phone: at least 10, max 15

Are there any opportunities to abbreviate the address to fit the character limit? For example, switching "Street" to "St". In some cases it's also possible to use Address line 2 for details such as apartment/suite number

If you're still running into any difficulty, you're welcome to contact the Shopify support team via Help Center here at any time

I hope the above is useful to you.
Best regards,
GemPages Support Team