ERROR when attempting to make BUY BUTTONs --> admin.shopify.com refused to connect

ModelMomMD
Not applicable
1 0 1

Hi Everyone,

 

I hope you all are well.

 

I'm posting because I continue to get this error message whenever I try to create a "Buy Button" in my shop...

 

admin.shopify.com refused to connect.

 

I've cleared my cache, but this hasn't helped.

 

Any input would be greatly appreciated. Hope to hear from you soon.

 

ModelMomMD

Reply 1 (1)

Imogen
Shopify Staff
1544 187 275

Hi there, @ModelMomMD! Thanks for taking the time to reach out to the Shopify Community today with your Buy Button issues. My name is Imogen. It's good to meet you!

 

I'm sorry to hear you're experiencing this issue! Good call on clearing your cache - that's one of the first local troubleshooting steps we recommend trying. In addition to this step, it's also worth while to look into other local troubleshooting steps like trying a totally different browser, a different device, an incognito or private view browser, and resetting your wi-fi!

 

If none of these local steps assist in finding a solution, then the issue could be store based. In that case, please reach out to our Authenticated Support Team so our Advisos can look into your store and troubleshoot for you!

Imogen | Social Care @ Shopify 
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