Even though I entered a value for stock, the shop still says out of stock.

Solved
Phigolf
Excursionist
18 0 1

Even though I entered a value for stock,

the shop still says out of stock.

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Accepted Solution (1)

Accepted Solutions
Trevor
Community Moderator
3118 405 637

This is an accepted solution.

@Phigolf 

Do you have more than one location in Settings/Locations? If yes, is the inventory for the product setup to accept online orders? You can check this by clicking the location in the settings:

 

03-43-27636-33051

 

You can enable the location to fulfill online orders, or you can move the inventory to a different location. 

If that doesn't resolve the issue, then I would suggest contacting Shopify Support so they can look into the account. You can do this by logging into your store through the help center, searching your question/issue, then selecting "continue" at the bottom of the page that displays the search results. 

 


Trevor | Community Moderator @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 3 (3)
IttantaTech
Shopify Partner
510 55 92

Hello , @Phigolf 

Can you please provide your store URL ?

Thanks,
Ittanta Technologies Pvt. Ltd. | Shopify Expert
If reply is helpful, please Like and Accept Solution.
To hire us, contact us at info@ittanta.com
Phigolf
Excursionist
18 0 1

https://phinetworks.myshopify.com/ 
its not open yet so you have to insert the password 
its 6588 thank you!!

Trevor
Community Moderator
3118 405 637

This is an accepted solution.

@Phigolf 

Do you have more than one location in Settings/Locations? If yes, is the inventory for the product setup to accept online orders? You can check this by clicking the location in the settings:

 

03-43-27636-33051

 

You can enable the location to fulfill online orders, or you can move the inventory to a different location. 

If that doesn't resolve the issue, then I would suggest contacting Shopify Support so they can look into the account. You can do this by logging into your store through the help center, searching your question/issue, then selecting "continue" at the bottom of the page that displays the search results. 

 


Trevor | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post