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We offer shipping insurance on top of our regular products.
Shopify automatically sending seperate shipping confirmation emails including our shipping insurance confuses customers.
How can I exclude the shipping insurance from triggering the shipping confirmation email.
Settings -> Notifications -> Shipping confirmation offers to edit some code.
Is this the way to go? Can anyone please share the code snippet I need to add to exclude a product from there?
Thank you!
Hello @Tuurtl ,
Did you end up finding a solution for this? We're experience a similar issue where we have Donation Round-ups at Checkout. We're splitting the line item onto it's own invoice for accounting purposes but customers are receiving a partial shipping confirmation email for that donation which we would like to exclude if possible.
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