Exclude product from automatic shipping confirmation emails

Exclude product from automatic shipping confirmation emails

Tuurtl
Visitor
1 0 0

We offer shipping insurance on top of our regular products.

 

Shopify automatically sending seperate shipping confirmation emails including our shipping insurance confuses customers.

 

How can I exclude the shipping insurance from triggering the shipping confirmation email.

Settings -> Notifications -> Shipping confirmation offers to edit some code.

 

Is this the way to go? Can anyone please share the code snippet I need to add to exclude a product from there?

 

Thank you!

Reply 1 (1)

Brizlow
Visitor
1 0 0

Hello @Tuurtl ,

Did you end up finding a solution for this? We're experience a similar issue where we have Donation Round-ups at Checkout. We're splitting the line item onto it's own invoice for accounting purposes but customers are receiving a partial shipping confirmation email for that donation which we would like to exclude if possible.