Why are express checkout buttons not showing on desktop or mobile?

[cherylfoh]

Hello,

Express checkout buttons are no longer showing on desktop or mobile. We have all the payment methods enabled and there is no option for Google Pay or Facebook Pay at checkout. Is anyone else having the same issue and does anyone know of a fix?

https://packturtle.com/

Thanks!

Cheryl

[cherylfoh · Accepted solution]

Got it figured out. We weren't understanding the placement of the express checkout button. The express checkout button shows on the information checkout page. The Facebook Pay button only shows on mobile and doesn't support desktop yet. Hope this helps.