Facebook ads not tracking correctly after theme update

SandyBums
New Member
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I am on the Dawn 13.0 theme. I recently (maybe 2 months ago) updated from 8.0 version. The same week I did this, my Facebook ads quit working and are no longer tracking correctly. The pixel is at least triple tracking each event and the numbers are all crazy wrong. I have an ads specialist that can’t figure it out and he has also brought Facebook help into the problem and they couldn’t figure it out either.  

Could this have something to do with the theme update? Did I not get something switched over correctly? I know that it said something about edits to the code not automatically updating and I am sure I missed something there (I just don’t know what). Obviously I am not good at a lot of this technical stuff and just figure out enough to get by.  Please help if it is something I could have done wrong. 🙏🏼

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