Facebook Pixel Error: Server External ID Not Matching to Pixel External ID for Purchase Event

[lorenzopohl]

Hi there,

I know this is more on the facebook site but i hope someone can help me since i am not getting the same data in shopify than i get in facebook for my ad campaigns.

The Facebook Pixel says there is this error on the purchase event:

Any ideas on how to fix this problem and if this is related to my facebook ads data not showing up correctly in the marketing section in my shopify account?

[NCF]

Hi, Yurii
Is this solution still viable?
Are you able to help?
Regards,