Facebook Pixel Events randomly disappearing from the Events Manager

thorohead
Excursionist
9 0 3

Hi,

has anyone experienced this before? In the Events Manager, my Facebook pixel events are just randomly disappearing from time to time, like once a week for example, and then they come back again whenever they want, usually in 24-48 hours. In the screenshot provided you can see it's showing only "Initiate Checkout" and "Lead", while there should also be "Purchase", "Add To Cart", "Page View" etc.

Also it's showing "No activity was received" and "no websites found". And there was and is some activity. If I go to "Test Events" it's not detecting any activity, but the Facebook pixel helper is detecting the activity and is working perfect. All this is usually going back to normal by itself in a day or two. Any advice?

Screenshot_2.jpg

Reply 1 (1)
GiorgioBruni
Tourist
5 1 2

same situation here. it started 24 hours ago without any changes at all by my side