Re: Featured promotion video images not showing up on website

Seb2020 · ‎09-23-2024

Hello,

I have a featured promotion banner with small videos that show how to use our product.
It was working for months but all of a sudden has disappeared off the website excepting for the title?
It shows up in the back end still working, but on the actual web it is gone.
Please help. Thank you!

BSSCommerce-B2B · ‎09-23-2024

@Seb2020, Can you kindly share your store url? I will check it and suggest you a solution if possible.

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Fouzia_Khan · ‎09-23-2024

Hello @Seb2020 is it resolved? Please confirm

Lead Fronend Developer, TheGenielab LLC

Seb2020 · ‎09-23-2024

I have not receive any solution response yet no.

Fouzia_Khan · ‎09-24-2024

@Seb2020 do you still need any help?

Lead Fronend Developer, TheGenielab LLC

Seb2020 · ‎09-25-2024

Yes I do. I don't know how to fix the issue.

Fouzia_Khan · ‎09-25-2024

@Seb2020 its ok to jump on a call see things together and decide it accordingly. It would be quick too.

Thank You

Lead Fronend Developer, TheGenielab LLC

Re: Featured promotion video images not showing up on website

Featured promotion video images not showing up on website

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